Call Center talks

WONDER WHY THE CALL CENTER GUYS ARE PAID SO MUCH…FOR JUST BEING ON THE PHONE…Read on some talks with customers …I BET … U’LL THINK THE SAME !!

1 ) Tech Support : “I need you to right-click on the Open Desktop.”
Customer : “Ok.”
Tech Support : “Did you get a pop-up menu?”
Customer : “No.”
Tech Support : “Ok. Right click again. Do you see a pop-up menu?”
Customer : “No.”
Tech Support : “Ok, sir. Can you tell me what you have done up until this point?”
Customer : “Sure, you told me to write ‘click’ and I wrote ‘click’.”

—————————————-

2) Customer : “I received the software update you sent, but I am still getting the same error message.”
Tech Support : “Did you install the update?”
Customer: “No. Oh, am I supposed to install it to get it to work?”

————————————————–

3) Customer : “I’m having trouble installing Microsoft Word.”
Tech Support : “Tell me what you’ve done.”
Customer : “I typed ‘A: SETUP’.”
Tech Support : “Ma’am, remove the disk and tell me what it says.”
Customer : “It says ‘[PC manufacturer] Restore and Recovery disk’.”
Tech Support : “Insert the MS Word setup disk.”
Customer : “What?”
Tech Support: “Did you buy MS word?”
Customer: “No…”

————————————————–

4) Customer : “Do I need a computer to use your software?”
Tech Support : ?!%#$ (welll pretend to smile)

————————————————–

5) Tech Support : “Ok, in the bottom left hand side of the screen,canyou see the ‘OK’ button displayed?”
Customer : “Wow. How can you see my screen from there?”
Tech support : ##### ***

————————————————–

6) Tech Support : “What type of computer do you have?”
Customer : “A white one.”
Tech support : ******_____####

————————————————–

7) Tech Support : “What operating system are you running?”
Customer : “Pentium.”

Tech support : ////—–+++
————————————————–

8) Customer : “My computer’s telling me I performed an illegal abortion.”
Tech support : ??????

————————————————–

9) Customer : “I have Microsoft Exploder.”
Tech Support : ?!%#$
————————————————–

10) Customer : “How do I print my voicemail?”
Tech support : ??????

————————————————–

11) Customer : “You’ve got to fix my computer. I urgently need to print document, but the computer won’t boot properly.”

Tech Support : “What does it say?”

Customer : “Something about an error and non-system disk.”

Tech Support : “Look at your machine. Is there a floppy inside?”

Customer : “No, but there’s a sticker saying there’s an Intel inside.”

Tech support : @@@@@
————————————————–

12) Tech Support: “Just call us back if there’s a problem. We’re open 24 hours.”

Customer: “Is that Eastern time?”

————————————————–

13) Tech Support : “What does the screen say now?”

Customer : “It says, ‘Hit ENTER when ready’.”

Tech Support : “Well?”

Customer : “How do I know when it’s ready?”

Tech support : *** —- ++++
————————————————–

The best of the lot

14) A plain computer illiterate guy rings tech support to report that his computer is faulty.

Tech: What’s the problem?

User: There is smoke coming out of the power supply.

Tech: (keep quite)

Tech: You’ll need a new power supply.

User: No, I don’t! I just need to change the startup files.

Tech: Sir, the power supply is faulty. You’ll need to replace it.

User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.

Tech support::

10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.

Tech support:hush hush

Tech: Sorry, Sir. We don’t normally tell our customers this, but there is an undocumented DOS command that will fix the problem.

User: I knew it!

Tech : Just add the line LOAD NOSMOKE.COM at the end of the CONFIG.SYS.Let me know how it goes.

10 minutes later.

User : It didn’t work. The power supply is still smoking.

Tech : Well, what version of DOS are you using?

User : MS-DOS 6.22.

Tech : That’s your problem there. That version of DOS didn’t come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.

1 hour later.

User : I need a new power supply.

Tech support : How did you come to that conclusion?

Tech support : (hush hush)

User : Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply.

Tech: Then what did he say?

User: He told me that my power supply isn’t compatible with NOSMOKE.

————————————————-

Height Of it all (Too Good)

15) Customer : I need a product identification number right now

Customer Care Officer : and may I help u in finding it out?

Cust : sure !!!!

CCO : could u left click on start and do u find ‘My Computer’?

Cust: I did left click but how the hell do I find your computer?

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s